It has become essential for organizations of all sizes in the current digital era. However, IT can only be genuinely effective if it aligns

The Information Technology Infrastructure Library (ITIL) is a comprehensive framework that helps organizations manage their IT services effe

ITIL (Information Technology Infrastructure Library) is a set of best practices for IT service management adopted by organizations worldwide

IT service management has gone a long way since the IT Infrastructure Library (ITIL) was initially released in the 1980s.

The requirement for enterprises to be adaptable has never been more critical in IT Service Management (ITSM).