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IT Service Management - Evolving to the Next Level

Learn IT best practices. Increase your organization's efficiency and effectiveness with IT Service Management (ITSM) training and certification.

ITIL Certification Overview

ITIL is the most commonly adopted approach to IT service management worldwide, assisting individuals and organizations in achieving business change, transformation, and growth through the proper application of IT. However, ITIL v3 was published in 2007 and revised in 2011. Since that time, the world has evolved.

Digital transformation has profoundly impacted the IT landscape. ITIL 4 provides an end-to-end operational model for the supply and operation of technology-based products and services in ways that no other best practice framework can. ITIL 4 adopts a holistic approach to service management, incorporating collaborative concepts such as Lean IT, Agile, and DevOps into a single, unified methodology.

We provide training solutions to corporations, government agencies, public sector organizations, international corporations, and private individuals. Our subject matter experts have extensive industry expertise and know how to make their topics fascinating in order to create a memorable and beneficial learning experience. Our devoted trainers work tirelessly to deliver in-house training to clients that desire the convenience and comfort of working in their own environment.

The ITIL 4 certification pathway outlined below is meant to streamline professional development by delivering up-to-date, relevant information.

ITIL 4 certification scheme

Improve Your Business with ITSM Training

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To remain competitive in an increasingly fast-paced, dynamic, and sophisticated digital environment, businesses must modify their operations and customer service. To be successful, businesses must be more agile, better positioned to modify their operations, and willing to adopt new modes of operation. IT services play a vital role in ensuring that businesses can adapt to these developments, making it more crucial than ever for teams to acquire the skills required to manage IT services.

By taking a course from GemRain Consulting, participants gain an understanding of how to plan, design, execute, and maintain effective IT services for their businesses. We offer ITIL 4 and PRINCE2 certification courses, as well as courses on DevOps and project management.

ITIL 4 Training and Certification Courses

Classroom Training

Public Class

Virtual Training

Physical (ILT)/Virtual (VILT) Class

Private Training

Private In-house Class

Ready to upskill in the world of IT? Look no further than ITIL 4 Foundation training with RM 400 discount. This industry-standard certification is essential for any IT professional looking to advance their career and take on new challenges.

Our expert trainers will guide you through the latest ITIL 4 concepts, equipping you with the skills to improve efficiency, reduce costs, and drive innovation within your organization. With practical exercises, real-world examples, and interactive learning, our ITIL 4 training will give you the confidence to ace your certification exam and hit the ground running.

So don't wait - invest in your future and take the first step towards ITIL 4 Foundation certification with GemRain Consulting. Sign up now and become a certified ITIL professional in no time!

GRC-103FT Microsoft Power Platform End-To-End Discovery Workshop (Fastrack)

ITIL4F: ITIL4 Foundation Training

Date:

17 - 19 May 2023

Actual Price:

Discounted Price:

RM4,600.00

RM5,000.00

ILT/VILT

ITIL® 4: The new standard in IT Service Management.

 

The ITIL® 4 Foundation credential is intended to provide as an introduction to ITIL 4, allowing candidates to see IT service management via an end-to-end operational model for the creation, delivery, and continuous improvement of technology-enabled goods.

 

ITIL® 4 Foundation is the perfect starting point for professionals wanting to gain a better understanding of IT and digital service delivery. Developed by IT Service Management experts, this certification will provide learners with unparalleled knowledge about efficient service management techniques that can help their organisation take advantage of modern technologies.

 

From there it's possible to level up with either the Managing Professional or Strategic Leader certifications - two highly sought-after qualifications designed specifically for today’s tech pros!

 

Training Duration: 3 Days

  • Letter of Course Attendance
  • Examination Voucher Included.
  • Group Private Class
  • VILT Class Available
  • SBL-Khas Claimable

 

Learn IT best practices. Increase your organization's efficiency and effectiveness with IT Service Management (ITSM) training and certification today.

 

Download Course Outline

Who Needs ITIL Training and Certification?

IT professionals that are interested in or have embraced ITIL within their firm will benefit from obtaining ITIL certifications. taking this course. ITIL credentials are useful for a variety of careers, including but not limited to:

IT Consultants

Business Manager

ITSM Professionals

IT Security Managers

Business Process Owners

IT Audit Managers

IT Professionals

Services Designers

Related Blogs

  • How does ITIL certification work?
    ITIL certifications demonstrate your understanding and competence in popular IT service management best practices, processes, terminology, and approaches. ITIL professionals are in high demand due to their comprehensive understanding of ITIL frameworks and their ability to improve IT service quality and expand the business.
  • How is the ITIL certification exam structured?
    In order to obtain ITIL V4 Certification, you must: Successfully complete ITIL v4 certification training Pass the exam for ITIL 4 Foundation Certification Obtain a score of at least 65% on the exam (26 correct answers out of 40 questions) in 60 minutes
  • What is ITIL 4 Foundation certification?
    ITIL v4 Certification is the most commonly recognized ITIL certification for IT professionals at the entry level. This ITIL v4 certification course for the ITIL 4 framework is meant to expose learners to the management of modern IT-enabled services, covering important ideas and standard terminology used across the ITIL services lifecycle.
  • How long do I need to wait for my ITIL 4 Foundation exam results?
    Following the ITIL V4 certification exam, you will receive the ITIL 4 Foundation results within 10 to 15 days.
  • What is the requirement to become an ITIL Expert?
    The ITIL 4 expert is well-versed in all fundamental concepts, languages, best practices, and lifecycle processes. Beginning with the foundation level, the path to becoming an ITIL expert continues with the practitioner, intermediate, and expert level ITIL certifications. ITIL 4 credit system is utilized to track the expedition. ITIL 4 foundation certification training from GemRain Consulting is an excellent technique to begin comprehending and enhancing an IT-enabled corporation.
  • How can ITIL help in businesses?
    ITIL defined specific sets of processes, which assist organizations in: Deliver maximum customers value. Optimize organizational assets and competencies. Plan the processes necessary to attain a specific business objective. Clearly define each job for each activity. Establish a variety of cost-effective standards.
  • How ITIL training can help me in career growth?
    IT professionals who obtain an ITIL certification are promoted and compensated at a higher level than their peers.
  • How should I transition to ITIL 4 if I have my ITIL Foundation certification?
    Given the structure of ITIL 4 Foundation, there will be no transition module from ITIL v3 at the Foundation level. And because ITIL 4 Foundation contains a substantial amount of new content, a new exam is necessary to assess your mastery of the new ITIL 4 Foundation guidance. Consequently, you will need to get this new certificate.

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