Transform your career and drive organizational success with ITIL® 4 certifications, the gold standard in IT service management.
ITIL® 4 builds upon the foundation of its predecessors, incorporating the latest best practices and methodologies to meet the evolving needs of modern IT environments. By enrolling in ITIL® 4 training courses, IT professionals can gain the knowledge and skills needed to lead their organizations through digital transformation and deliver exceptional digital services.
Begin your IT Service Management journey today by earning your ITIL® 4 Foundation certification, where you'll gain a comprehensive understanding of key ITIL concepts and principles. From there, you can choose to specialize further by pursuing either the ITIL® 4 Managing Professional or ITIL® 4 Strategic Leader streams, tailored to your career goals and aspirations.
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ITIL 4
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ITIL4-CDS: ITIL4 Create, Deliver And Support
RM6,500.00
ILT/VILT
ITIL 4 Specialist Create, Deliver, and Support is designed for ITSM professionals who are responsible for the end-to-end delivery of IT-enabled and digital goods and services.
CDS offers advice on the cultural and team management components of product and service management, as well as an introduction of the many tools and technology available to help with service management.
Training Duration: 3 Days
- Certificate Of Completion Available
- Group Private Class
- VILT Class Available
- SBL-Khas Claimable
Learn IT best practices. Increase your organization's efficiency and effectiveness with IT Service Management (ITSM) training and certification today.
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ITIL4-DITS: ITIL4 Digital And IT Strategy
RM7,500.00
ILT/VILT
Lead your business into the digital age and learn new digital strategy skills you need to succeed.
This module focuses on the importance and challenges of creating an appropriate digital strategy to enable the success of businesses and how it can (and should) be integrated to the IT strategy and aligned with the wider organization’s goals.
It explores the use of ITIL framework to support organizations in their digital transformation journey by providing a structured and flexible approach for addressing service management
challenges and utilizing the potential of modern technology to get the most value from digital technology. It also adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to the very strategic level among companies and business leaders.
Training Duration: 3 Days
- Certificate Of Completion Available
- Group Private Class
- VILT Class Available
- SBL-Khas Claimable
Learn IT best practices. Increase your organization's efficiency and effectiveness with IT Service Management (ITSM) training and certification today.
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ITIL4-DPI: ITIL4 Direct, Plan And Improve
RM6,500.00
ILT/VILT
ITIL 4 Strategist Direct, Plan, and Improve is designed at managers of all levels who are responsible for setting direction and strategy, as well as establishing a team that is always improving.
Break through silos and successfully cascade goals across teams by aligning governance and business objectives. Encourage a culture of continuous product and service improvement. To remove waste and stimulate feedback loops, learn how to construct reporting cycles and use Lean, Agile, and DevOps methods of working.
Training Duration: 3 Days
- Certificate Of Completion Available
- Group Private Class
- VILT Class Available
- SBL-Khas Claimable
Learn IT best practices. Increase your organization's efficiency and effectiveness with IT Service Management (ITSM) training and certification today.
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ITIL4-DSV: ITIL4 Drive Stakeholder Value
RM6,500.00
ILT/VILT
Fostering mutually beneficial relationships between service providers and stakeholders is essential to building successful IT or digital services that meet customer needs.
ITIL4 Specialist Drive Stakeholder Value is aimed at practitioners responsible for managing and integrating stakeholders, those that focus on customer journey and experience, and those that are responsible for fostering relationships with partners and suppliers.
Training Duration: 3 Days
- Certificate Of Completion Available
- Group Private Class
- VILT Class Available
- SBL-Khas Claimable
Learn IT best practices. Increase your organization's efficiency and effectiveness with IT Service Management (ITSM) training and certification today.
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ITIL4-HVIT: ITIL4 High Velocity IT
RM6,500.00
ILT/VILT
ITIL 4 Specialist High Velocity IT certification is aimed at IT managers and practitioners involved in digital services or digital transformation projects working within or towards high velocity environments.
Learn how to balance working with complex, adaptive systems with flexible processes that adjust to changing environments and route causes. Understand how small but powerful improvements to individual organizational approaches can contribute to creating value in high velocity environments.
Training Duration: 3 Days
- Certificate Of Completion Available
- Group Private Class
- VILT Class Available
- SBL-Khas Claimable
Learn IT best practices. Increase your organization's efficiency and effectiveness with IT Service Management (ITSM) training and certification today.
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ITIL4-MPT: ITIL4 Managing Professional Transition
RM8,400.00
ILT/VILT
Designed for candidates who have already invested in ITIL v3, the ITIL 4 Managing Professional Transition module provides a straight-forward transition path across to ITIL 4.
The Transition module enables candidates to gain the up-to-date skills and knowledge needed to navigate the digital service economy, whilst recognizing their previous achievements. It consists of a mandatory 5-day training and exam at the end of the course. Successful candidates are awarded the ITIL 4 Managing Professional designation.
Training Duration: 5 Days
- Certificate Of Completion Available
- Group Private Class
- VILT Class Available
- SBL-Khas Claimable
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ITIL4F: ITIL4 Foundation Training
RM5,000.00
ILT/VILT
ITIL® 4: The new standard in IT Service Management.
The ITIL® 4 Foundation credential is intended to provide as an introduction to ITIL 4, allowing candidates to see IT service management via an end-to-end operational model for the creation, delivery, and continuous improvement of technology-enabled goods.
ITIL® 4 Foundation is the perfect starting point for professionals wanting to gain a better understanding of IT and digital service delivery. Developed by IT Service Management experts, this certification will provide learners with unparalleled knowledge about efficient service management techniques that can help their organisation take advantage of modern technologies.
From there it's possible to level up with either the Managing Professional or Strategic Leader certifications - two highly sought-after qualifications designed specifically for today’s tech pros!
Training Duration: 3 Days
- Letter of Course Attendance
- Examination Voucher Included.
- Group Private Class
- VILT Class Available
- SBL-Khas Claimable
Learn IT best practices. Increase your organization's efficiency and effectiveness with IT Service Management (ITSM) training and certification today.
Why Choose GemRain for ITIL Training Courses?
Embarking on the ITIL 4 training course and obtaining certification presents an invaluable opportunity for individuals and organizations alike to elevate their IT service management practices to new heights of excellence.
Foremost, ITIL 4 certification signifies mastery of globally recognized best practices in IT service management. By completing the rigorous training program and earning certification, individuals demonstrate proficiency in implementing the latest ITIL principles and frameworks, ensuring the efficient delivery of high-quality IT services aligned with organizational objectives.
The certification serves as a catalyst for organizational transformation and improvement. Organizations that adopt ITIL 4 principles benefit from enhanced operational efficiency, streamlined processes, and improved customer satisfaction. By aligning IT services with business needs and focusing on value co-creation, ITIL 4 empowers organizations to optimize resources, mitigate risks, and drive continuous improvement across the IT service lifecycle.
Furthermore, ITIL 4 certification enhances career prospects and marketability for individuals in the IT service management field. Employers value professionals who possess recognized certifications and demonstrate a commitment to excellence in IT service delivery. ITIL 4 certification not only validates one's expertise but also opens doors to a wide range of job opportunities and advancement prospects in organizations seeking to adopt ITIL 4 practices.
Additionally, ITIL 4 certification fosters a culture of continuous learning and improvement. With its emphasis on iterative development, feedback loops, and continual service improvement, ITIL 4 encourages professionals to embrace a mindset of lifelong learning and adaptability. By staying abreast of emerging trends and best practices in IT service management, certified individuals can remain at the forefront of their field and drive innovation within their organizations.
In summary, ITIL 4 certification offers global recognition and applicability, transcending geographical boundaries to establish itself as the gold standard in IT service management. Whether pursuing opportunities locally or internationally, ITIL 4 certification equips individuals with the skills and credentials needed to excel in diverse organizational contexts and industry sectors.