Microsoft Dynamics 365 Training and Certification

Microsoft Dynamics 365 Sales is a sales management software designed to help your organization gain a 360-degree view of critical business development processes, maximize revenue opportunities, and more effectively collaborate across pursuit teams.

Training Duration: 1 Day

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• SBL-Khas Claimable

Microsoft Dynamics 365 Marketing is a marketing solution that unifies your customer information, provides marketing automation features such as lead scoring and customizable email templates, and allows you to create personalized customer journeys.

Training Duration: 4 Days

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• SBL-Khas Claimable

Microsoft Dynamics 365 Customer Service is a module for customer service automation that streamlines case and knowledge management, enables personalized customer service with a 360-degree customer view, and provides visibility into customer service department performance with dashboards and reports.

Training Duration: 3 Days

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• SBL-Khas Claimable

The Dynamics 365 Field Service business application helps organizations deliver onsite service to customer locations. The application combines workflow automation, scheduling algorithms, and mobility to set up mobile workers for success when they're onsite with customers fixing issues.

Training Duration: 3 Days

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• SBL-Khas Claimable

Microsoft Dynamics 365 for Operations provides manufacturers a solution that is architected with flexibility and change in mind, built with operational excellence at its core, and focused on allowing you to drive innovation and be the market leader.

Training Duration: 2 Days

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• SBL-Khas Claimable

Microsoft Dynamics 365 for Finance and Operations is a Microsoft enterprise resource planning system for medium to large organisations. The software, part of the Dynamics 365 product line, was first on general release in November 2016, initially branded as Dynamics 365 for Operations.

Training Duration: 4 Days

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• SBL-Khas Claimable

Predict disruptions and respond fast by digitising your supply chain, enhancing visibility, improving planning, and maximising asset productivity. ... Predict demand and plan supply and production in near-real time, ensuring the right resources and stock are in the right place.

Training Duration: 4 Days

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• SBL-Khas Claimable

Dynamics 365 Supply Chain Management is an operational and warehouse management software that is powered by the Microsoft Cloud to provide predictive insights, manufacturing productivity and supply chain agility through IoT, AI and mixed reality.

Training Duration: 5 Days

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• SBL-Khas Claimable

Microsoft Dynamics 365 Finance and Operations Apps Developers implement and extend applications to meet the requirements of the business. Candidates provide fully realized solutions by using standardized application coding patterns, extensible features, and external integrations.

Training Duration: 5 Days

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• SBL-Khas Claimable

If you’re familiar with business operations, customer relationship management (CRM), and are IT savvy—either generally or through work experience—take advantage of this certification to highlight those skills. Validate your broad exposure to the customer engagement capabilities of Microsoft Dynamics 365 to enhance your career journey.

People in different roles and at various stages in their careers can benefit from this fundamentals certification. Here are some examples:

• IT professionals who want to show a general understanding of the applications they work with
• Business stakeholders and others who know Dynamics 365 and who want to validate their skills and experience
• Developers who want to highlight their understanding of business operations and CRM
• Students, recent graduates, and people changing careers who want to make the most of Dynamics 365 customer engagement capabilities to move to the next level

Training Duration: 1 Day

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• SBL-Khas Claimable

Download Course Outline

If you have a broad exposure to the enterprise resource planning (ERP) capabilities of Microsoft Dynamics 365 and understand the fundamentals of how finance and operations apps fit in within the overall Microsoft ecosystem—this certification is for you.

Training Duration: 1 Day

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• SBL-Khas Claimable

Solution Architects for Finance and Operations apps in Microsoft Dynamics 365 are trusted advisors who consult with organizations and implementation team members to refine business needs into a well-defined and cost-effective solution. Skills measured: Architect solutions.

Training Duration: 4 Days

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• SBL-Khas Claimable