GAI-103: Mastering ChatGPT for Business Writing
1 Day
From RM 7,000*
Remark:
Excluding labs & exams (if applicable, need to add-on)
Private in-house training at employer's venue
Minimum 5 pax up to maximum 25 pax per session (depending on the trainer)
HRDC Claimable Course
This concentrated one-day course equips business professionals with practical skills to transform their written communications using ChatGPT. Designed specifically for those with basic email and generative AI knowledge, the training focuses on immediate practical application in daily business contexts.
The workshop begins with foundational knowledge about ChatGPT's capabilities for business writing, followed by practical setup and prompt engineering techniques. You'll then learn specialized approaches for analyzing incoming emails and crafting professional, appropriate responses—a daily task for most professionals.
A significant portion of the training focuses on tone management, teaching you how to instruct ChatGPT to generate content that perfectly matches your intended communication style, from formal to conversational. You'll also master strategies for handling lengthy emails through effective skimming techniques and concise summarization.
For sales and marketing professionals, the course provides dedicated modules on cold email outreach, addressing common challenges and demonstrating how to craft messages that generate engagement rather than being ignored. The training concludes with personalization techniques, showing you how to leverage profile data to create highly tailored communications that resonate with recipients.
After completing this course, you'll be able to dramatically reduce time spent on routine email tasks, improve response quality and consistency, craft more effective outreach communications, and maintain brand voice across all written materials. These skills translate to immediate productivity gains in daily business operations while maintaining authentic, professional communication that builds stronger relationships with clients and colleagues.
Trainer Details
Industry Practitioners: Trainers with hands-on experience in the field, bringing real-world applications to the training.
Corporate Training Specialists: Professional trainers with a strong track record in corporate learning and development.
Executive Coaches & Thought Leaders: Elite trainers who have coached senior executives and industry leaders.
Gerald Hoong
Executive Coaches & Thought Leaders
Private in-house training at employer's venue
Minimum 5 pax up to maximum 25 pax per session
Gerald Hoong is the founder and CEO of GemRain Consulting, a Malaysia-based firm specializing in Microsoft technologies and AI solutions. With over 27 years in the IT training industry, Gerald stands out as one of Southeast Asia's most sought-after Microsoft certified trainers.
His impressive credentials include 35+ Microsoft certifications spanning Azure, Power Platform, Data Science, and AI technologies. As a certified prompt engineer, Gerald has mastered various AI platforms including ChatGPT, Microsoft Copilot, Google Gemini, and Claude AI.
Gerald's international reach extends across Asia Pacific and Europe, where he's conducted specialized workshops for clients in Denmark, Sweden, Czech Republic, Germany, and France. His speaking engagements at global conferences highlight his thought leadership in the industry.
Recognized for excellence with the Global Outstanding Leadership Award (Education 2.0 Conference, Dubai 2022), Gerald combines technical mastery with exceptional teaching abilities. His multilingual skills, including Japanese language proficiency and translation certification, further enhance his global training capabilities.
GemRain Consulting reflects Gerald's commitment to cutting-edge technology education, focusing on cloud platforms, data science, and AI—preparing professionals for tomorrow's technological challenges through expert-led training and consultation.
Christopher Lim
Corporate Training Specialists
Private in-house training at employer's venue
Minimum 5 pax up to maximum 25 pax per session
Christopher Lim combines exceptional academic credentials from the University of Oxford and Quantic School of Business with hands-on experience revolutionizing digital banking in Malaysia. As a certified HRDC trainer, Professional Banker, and Lean Six Sigma practitioner, he delivers training that transforms theoretical concepts into practical business solutions.
His crowning achievement was spearheading the development of Malaysia's first fully digital banking onboarding app, Apply@HLB, which utilized e-KYC technology to eliminate branch visits during the COVID-19 pandemic. This innovation led to a sixfold increase in account openings and earned Hong Leong Bank the prestigious Best Digital Bank award from Asiamoney.
With diverse industry experience spanning property management, education consultancy, and manufacturing across Malaysia, China, and the UK, Christopher brings a global perspective to process optimization. His specialized expertise in business process improvement, agile project management, and design thinking has proven invaluable in leading cross-functional teams to deliver complex digital transformation projects.
As co-founder of Aviantech Sdn. Bhd., Christopher now helps organizations across Southeast Asia modernize their operations through his proprietary workflow software, AvianFlow, and targeted training programs. His obsession with "Better, Faster, Cheaper" solutions drives him to equip businesses with the digitalization skills needed to thrive in Industry 4.0.
For organizations seeking to optimize operations and embrace digital transformation, Christopher delivers measurable results through a perfect fusion of technological innovation and business acumen.
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