CDC-101: Microsoft Dynamics 365 Sales Techno Functional Workshop
Microsoft Dynamics 365 Sales is an end-to-end application to manage the handling of customers and potential customers. Using Dynamics 365 Sales, organizations can track data against sales goals, automate best practices, learn from data, and more.
Module 1: Manage leads and opportunities with Dynamics 365 Sales
Module 2: Manage orders and the product catalog with Dynamics 365 Sales
Module 3: Manage goals with Dynamics 365 Sales
Module 4: Create surveys with Dynamics 365 Customer Voice
Module 5: Introduction to Dynamics 365 Customer Engagement
Module 6: Setup and Configuration
Module 7: Security
Module 8: Creating and Managing Entities
Module 9: Customizing Fields
Module 10: Customizing Relationships and Mappings
Module 11: Customizing Forms, Views and Visualizations
Module 12: Processes: Workflows, Business Process Flows and Power Automate